Consultancy |
| At HCL Solutions we are committed to helping our customers make the best business decisions and to help
them get the most out of their IT infrastructure. We do this by listening to our customers to gain
understanding of their needs, culture and requirements. Our experienced consultants are here to fill
the gaps in your company's knowledge and expertise.
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Our technicians are RIM trained and accredited (to consultant trainer level), and we are a GOLD ISV partner with RIM
|
| Below is a list of the elements that we could cover as part
of any BES Consultancy |
| Review Customer Infrastructure: |
| BlackBerry Operating hardware |
| BlackBerry Operating software |
| User Base |
| Mail System |
| Review Customer BES Structure and Implementation: |
| BES version |
| IT Policy |
| Devices |
| Device Firmware |
| Database structure |
| Instant Messaging Software |
| Applications |
| MDS structure |
| Analyse and Review data to make recommendations: |
| Hardware (O/S & Hardware) |
| BES Structure |
| Upgrades (inc hotfixes) |
| DB Backup |
| IT Policy |
| User Base |
| Data transfer |
| Recommendation Implementation: |
| Security Issues |
| BES structure |
| Mail Structure |
| DB structure |
| Knife edge switch over |
| User transfer |
| MDS implementation |
| Best practices |
| Staff Training |
| User Admin |
| Server monitoring |
| Alert Status |
| IT policy Admin |
Disaster Recovery Planning
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