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BlackBerry MVS Continuity Features | Continuity of Voice Services to Maintain Business as Usual:
During an outage, Ascendent Continuity provides transparent recovery and
maintains communications as voice services and call control are transitioned to
an off-site Ascendent Continuity server. Ascendents open architecture seamlessly
integrates into existing voice infrastructures and applications to provide a
real-time communications infrastructure that ensures voice continuity is
immediate and fully redundant, including voice services, user profiles,
communications policies, and even voicemail, enabling staff to continue to be
productive, regardless of location or device. Maintaining business as usual will
help minimize financial losses as well as SLA penalties.
Class of Service and Priority
Access:
Ascendent Continuity offers a comprehensive set of communications policies,
which can be employed on a per user basis to ensure that in an emergency, key
personnel have priority access to telecommunications resources. Security
measures will control user access and privileges whereas classes-of-service will
guarantee network capacity for high-priority calls.
Operational Continuity Plan,
Respond, Recover:
Effective emergency management requires a carefully coordinated and integrated
response. Proper planning, training and effective equipment must be in place to
ensure a smooth transition from preparedness to response and recovery of
business operations. When Ascendent Continuity is bundled with Ascendent
Notification and Ascendent Conferencing, enterprise customers will have the
power of robust notification, polling and dynamic conferencing capabilities that
enable people to quickly communicate and respond. These same tools that are used
on a daily basis allow first-response personnel to quickly make contact with
constituencies so they can analyze the situation, make immediate decisions and
invoke response procedures. Mass groups can be notified in real time of any
event, given instructions, and even polled regarding individual disposition,
location, etc., improving overall business operations, response times, and
employee safety.
Voice Continuity Results:
With Ascendent Continuity, enterprise customers will empower employees to
maintain communications effectiveness under any outage or disaster situation.
Like Ascendents conferencing and notification applications, Ascendent Continuity
leverages the core Ascendent Mobility capabilities, therefore communication
capabilities are available across any network or device, including traditional
PBX desk sets, as well as VoIP, WiFi, Mobile, home office, and even soft phones
such as MSN Messenger devices, so staff members can choose the most appropriate
communication technologies to maintain business effectiveness regardless of
circumstance.
Ascendent Continuity provides enterprise management with the confidence of
knowing that a comprehensive response and recovery strategy is in place for
voice continuity. It not only supports recovery of systems and ensures the
safety of its staff, but it will provide the capability to maintain critical
business processes under any circumstances. And because Ascendent solutions are
multi-vendor and technology independent, they will continue to provide value as
the enterprise migrates to next-generation infrastructures.
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